Wildways Therapy does not offer a 24/7/365 crisis service

If you are in distress and do not feel you can wait for session availability with Wildways Therapy please contact your GP

If you or someone you care for feels unsafe and at risk please go to A&E

If you or someone else is in immediate danger of harm please call 999

These other organisations offer phone/text/online support for your mental health:

• Samaritans. To talk about anything that is upsetting you, you can contact Samaritans 24 hours a day, 365 days a year. You can call 116 123 (free from any phone), email jo@samaritans.org or visit some branches in person. You can also call the Samaritans Welsh Language Line on 0808 164 0123 (7pm–11pm every day).

• SANEline. If you're experiencing a mental health problem or supporting someone else, you can call SANEline on 0300 304 7000 (4.30pm–10.30pm every day).

• National Suicide Prevention Helpline UK. Offers a supportive listening service to anyone with thoughts of suicide. You can call the National Suicide Prevention Helpline UK on 0800 689 5652 (6pm–3:30am every day).

• Campaign Against Living Miserably (CALM). You can call the CALM on 0800 58 58 58 (5pm–midnight every day) if you are struggling and need to talk. Or if you prefer not to speak on the phone, you could try the CALM webchat service.

• Shout. If you would prefer not to talk but want some mental health support, you could text SHOUT to 85258. Shout offers a confidential 24/7 text service providing support if you are in crisis and need immediate help.

• The Mix. If you're under 25, you can call The Mix on 0808 808 4994 (3pm–midnight every day), request support by email using this form on The Mix website or use their crisis text messenger service.

• Papyrus HOPELINEUK. If you're under 35 and struggling with suicidal feelings, or concerned about a young person who might be struggling, you can call Papyrus HOPELINEUK on 0800 068 4141 (weekdays 10am-10pm, weekends 2pm-10pm and bank holidays 2pm–10pm), email pat@papyrus-uk.org or text 07786 209 697.

• Nightline. If you're a student, you can look on the Nightline website to see if your university or college offers a night-time listening service. Nightline phone operators are all students too.

• Switchboard. If you identify as gay, lesbian, bisexual or transgender, you can call Switchboard on 0300 330 0630 (10am–10pm every day), email chris@switchboard.lgbt or use their webchat service. Phone operators all identify as LGBT+.

• C.A.L.L. If you live in Wales, you can call the Community Advice and Listening Line (C.A.L.L.) on 0800 132 737 (open 24/7) or you can text 'help' followed by a question to 81066.

• Domestic Abuse support https://www.womensaid.org.uk/information-support/

• 24-hour National Domestic Abuse Helpline 0808 2000 247 online support https://www.nationaldahelpline.org.uk/ 

• Respect - Men's Domestic Abuse advice line: 0808 8010327   https://mensadviceline.org.uk/

• National Helpline for LGBT+ Victims and Survivors of Abuse and Violence  0800 999 5428   https://galop.org.uk/get-help/

• Additional signposting here: https://safelives.org.uk/experiencing-abuse

If you are experiencing dangerous and violent behaviour from your child/teen/adult child, including emotionally, psychologically, physically and financially coercive and controlling behaviours, you can get support and signposting from the following organisations:

• PEGS https://www.pegsupport.co.uk/contact

• CAPA First Response https://www.capafirstresponse.org/services

Childline. If you’re under 19 you can confidentially call, chat online or email about any problem big or small.

Sign up for a free Childline locker (real name or email address not needed) to use their free 1-2-1 counsellor chat and email support service. They Can provide a BSL interpreter if you are deaf or hearing-impaired. They Host online message boards where you can share your experiences, have fun and get support from other young people in similar situations. Opening times: 24/7 0800 11 11

NHS Urgent Mental Health Helplines (England only)

Go to: https://www.nhs.uk/service-search/mental-health/find-an-urgent-mental-health-helpline

Offers mental health support and advice, help to speak to a mental health professional, and can arrange an assessment to help decide on the best course of care. Opening times: 24/7

If you are an Adoptive/SGO/Kinship parent and are struggling with the needs of your family I highly recommend becoming a member of the National Association of Therapeutic Parents which offers a Members Enquiry Line Service.
 

"The Members Enquiry Line is one of the main strands of support we can provide to you. We know how hectic daily life can be and sometimes it’s helpful to chat things through with someone.

The enquiry line provides you with:

• Membership questions and queries.
• Opportunity to talk to someone who understands therapeutic parenting, compassion fatigue and life as a family.
• Signpost to other NATP services.

 
Sometimes you may need more support and as a member, you are able to book a call with one of our trained Empathic Listeners to talk things through. This is proven to alleviate the signs and symptoms of compassion fatigue.
 

Members Enquiry Line: 01453 519000

Monday - Thursday 9: 30 am - 4:30 pm

Friday 9: 30 am - 3:30 pm.

​

 Or email natp@coect.co.uk   https://www.naotp.com

Sources:

https://www.mind.org.uk/information-support/guides-to-support-and-services/crisis-services/helplines-listening-services/ 

https://www.youngminds.org.uk/young-person/find-help/i-need-urgent-help/

https://www.naotp.com/helpline